I’m no longer writing Designing The Future Web. Even after 18 months and 25,000 words, the well of knowledge is filling faster than I can…

I’ve done a lot less speaking this year, for obvious reasons, but I’m looking forward to rounding out my 2012 with a couple of choice…

Here’s something I was taught a few years ago about how to adjust your management approach. I’m paraphrasing slightly.

Score your employee out of ten for:

• Current…

I’m starting to feel that we’ve reached an inflection point in digital design.

To me, Twitter is more than just a technology company. It’s a company that is shaping global culture; but one that also appreciates the ethical implications of its work. In short, it’s an irresistible opportunity.

Last year, the UX uniform I’d worn for a decade started to feel like a straightjacket. I wasn’t learning as rapidly as I once did, and my work had plateaued.

I was going to write a long post, but I think this diagram suffices.

I still love what I do. But on days like today, when I’m woozy and tired, it gets too much.

I can’t remember my exact words – I’m rushing this post out over lunch – but let me give some context, so you can judge for yourself whether it was as dumb as it sounds.

Sure, sometimes great design is invisible. But sometimes great design is violent, original, startling.

It’s easy to dismiss Instagram as a lomo-hipster triviality, but over the last few weeks I’ve come to think of it as perhaps the most interesting social software around.

I’ve contributed two pieces to Issue 2 of The Manual, a book on the craft of web design, alongside the remarkable Josh Brewer, Alex…