Archive for the ‘user experience’ Category

It’s easy to dismiss Instagram as a lomo-hipster triviality, but over the last few weeks I’ve come to think of it as perhaps the most interesting social software around.

It’s a mistake to let content drive design, just as it was to let design drive content. We mustn’t let the pendulum swing too far. If we are to go beyond mere information and style to create meaning, the two must be partners, feeding from and influencing each other.

Today I changed my signatures, my profiles, and my label to “digital product designer”.

A friend has been steadily redesigning his e-commerce site with the help of an external design team. But he hadn’t yet seen the bottom-line rewards he’d hoped for, so he asked for my thoughts.

How to irritate users, courtesy of the Daily Mail.

A cartoon doesn’t add life to a persona; it drains life from it.

After three terrific years, I’m leaving Clearleft next month.

A transcript of my closing plenary at the IA Summit 2011 in Denver, Colorado.