Work

Design & consultancy

I’ve now put client work on hold until summer to concentrate on my new book Designing the Wider Web. However, I am available for paid public speaking appointments. Please see Speaking for more information.

Previous clients

• The Open University – information architecture and content strategy for student extranet.
• ITV Food – interaction design, prototyping, IA & metadata standards, design leadership for new vertical.
• Samsung – expert review of mobile operating system and applications.
• St Paul’s School – UX lead for acclaimed redesign, one of the first examples of responsive design in the wild.
• Gumtree – extensive redesign of almost every section, underpinned by comprehensive folksonomic model of geography
• WWF – UX lead for global site redesign (nominated: Redesign of the Year, .net awards).
• Business Link – initiating IA and content strategy processes in regional branch.
• Time Out – short redesign project of high-profile site sections.
• uSwitch – user experience leadership and execution amid product diversification.
• UpMyStreet – user experience leadership and design.
• JustGiving – UX consultancy on redesign project, including checkout process.
• Riverford – conversion rate optimisation, usability testing consultancy.